Privacy and cookies

A clear account of the data we process.

The directory currently uses no optional analytics or advertising cookies. Essential security and session cookies may be used to deliver the service and do not require separate consent.

Contact enquiries

Email sending is disabled in this directory. The form currently neither forwards nor stores contact enquiries. You can use providers’ own websites and published telephone numbers.

If sending is enabled, we process the organiser’s name, reply email, message, service type, area and chosen recipients, plus any telephone, date, group-size and budget details, to handle the enquiry. We store a reference and delivery status. Daily hashes of IP and email addresses help prevent abuse. Children’s names are unnecessary.

Before sending, you choose up to five matching companies and give consent. Each company receives a separate message. The directory team receives a mandatory private copy; its address is not shown among company recipients. Directory questions and requests without a matching company go only to the directory team. Ownership of your supplied reply address is not verified. We send customers no confirmation request or automatic reply. An enquiry is not a booking.

Spam protection and email delivery

When form sending is enabled, Cloudflare Turnstile processes IP addresses and technical browser signals to block bots and improve detection. Cloudflare also provides the website service and delivers the directory team’s copy. Cloudflare Turnstile Privacy Addendum.

Company-bound message content and the reply address are processed by Resend. Resend stores customer data in the United States; choosing a sending region does not change storage location. These new sites do not yet have a configured sending region. Resend data processing and retention.

Retention and deletion

A daily cleanup must be verified before sending is opened. Enquiries, recipient copies and delivery status in the directory database expire after 30 days and are removed by the next daily cleanup. This does not delete copies in recipients’ mailboxes. Under Resend’s current Free-service terms, email and log data is retained for 30 days; its own deletion and backup terms apply within its systems.

You can request access, correction or deletion through the directory’s contact details. Contact details and sending settings will be confirmed before email sending is enabled.

Anonymous demand measurement

The directory counts company-profile openings and clicks on website, telephone and email links using cookie-free, first-party counters. We store only the company, action, day and daily total. We do not store IP addresses, browser identifiers or individual event records. Aggregate statistics are used to evaluate directory demand and report referrals generated for listed companies.

Payments and business customers

When a business continues to Stripe, Stripe processes payment and billing data under its own privacy policy. The directory retains the subscription identifier, selected listing and status to provide the purchased visibility.

Advertising

Paid listings and sponsor placements are always labelled as advertising. Current sponsor placements are first-party and use no third-party tracking pixels.

Contact

Privacy enquiries: Contact details